Privacy

Privacy Policy

Last updated October 30, 2026. Applies with Terms of Use version v1-2026-10-30.

What we collect

  • What you give us: email address, name or notes if you add them, county selection, parcel or address searches, assessment or notice values you enter, and the estimate details we generate for you.
  • Terms acceptance record: when you check the box to agree to our Terms, we store the Terms version, the date and time, your IP address, your browser user agent, how you agreed (website or AI agent tool), and the county and parcel if one was selected. We set a cookie (htc_terms) so you are not asked again on the same browser until the Terms change. AI agent tools receive a token instead of a cookie.
  • Technical logs: request path, status code, timing, IP address and user agent, to secure and operate the site and prevent abuse.
  • Analytics: We use Google Analytics 4 (GA4) to understand traffic. GA4 may collect device, browser, approximate location, page-view and interaction data and may use cookies or similar technologies. We do not send raw email addresses, street addresses, parcel numbers, or search text to GA4 as analytics event parameters.

How we use it

To run the estimator, prepare downloadable reports, keep a record that you agreed to the Terms, improve county coverage, prevent abuse, and follow up when you ask us to or consent to follow-up messages. When you enter your email to get a report, we send you transactional messages about that property and report.

Who processes it

We do not sell personal information. Service providers process information only as needed to provide, secure and improve the service: our hosting and database provider, our email delivery provider (Resend), Google Analytics, and, if you buy an optional paid service, our payment processor (for example Stripe). We do not store full card numbers.

Retention

We keep Terms acceptance records for as long as needed to show which Terms you agreed to and to resolve disputes (generally up to seven years). We keep leads and reports until you ask us to delete them or they are no longer needed. Technical logs are kept for a limited period for security and operations.

Please don’t send sensitive data

Do not send or upload passwords, county portal login details, Social Security numbers, full card numbers or bank details. We never need them.

Security and your choices

We use reasonable safeguards, but no system is perfectly secure. If a breach affects your personal information we will notify you as required by law. To ask for a copy or deletion of your information, or with any questions, contact contact@hometaxchallenge.com.